Detailed description of goods and/or services. . . . . . . . . . . .
Dynamic Love Ministries is a ministry that ministers the Word and makes all ministry products available for donations. Download can be made for donations.

Delivery policy
Subject to availability and receipt of donation, requests will be processed within 2 working days and delivery confirmed by way of email (for eg booking number / booking voucher etc). Must mention the use of courier and/or postal services and associated costs, if applicable.

Return and Refunds policy
The provision of goods and services by Dynamic Love Ministries is subject to availability. In cases of unavailability, Dynamic Love Ministries will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.
(If appropriate – provide details of your policy regarding damaged goods). Also mention guarantees, warranties, etc.

Customer privacy policy
Dynamic Love Ministries shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Dynamic Love Ministries Trust bank account, the details of which will be provided on request

Credit card acquiring and security
Credit card transactions will be acquired for Dynamic Love Ministries via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. 

Customer details separate from card details
Customer details will be stored by Dynamic Love Ministries separately from card details which are entered by the client on PayGate’s secure site. For more details on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
Dynamic Love Ministries takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile
This website is governed by the laws of South Africa and Dynamic Love Ministries chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation
Dynamic Love Ministries may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by . Dynamic Love Ministries . . . . . (sole trader / private company / close corporation) based in South Africa trading as Dynamic Love Ministries. . . . . . and with registration number .IT 1698/01

Dynamic Love Ministries contact details
Support : info@dynamicministries.com
Support: +27(0)22 487 3233